u/FunnyItWorkedLastTim

▲ 1 r/VOIP

Ring CX/InContact question

We have a prospect who is interested in marrying our IVR solution with Ring CX, and they want a screen pop. I don't have any experience with Ring CX but in the documentation it looks like they have a RUNAPP action that will pop a URL with some parameters appended to the base URL. Does anyone know if Ring CX can use a custom header in the SIP invite for the incoming call to append a value to the base URL? The only example in the documentation is ANI.

Cheers

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u/FunnyItWorkedLastTim — 3 days ago