Are my feelings valid? My (worst) experience with EVENTIM DE on The Art of Loving Tour
I bookes the ticket during the general sale last year when the venue was still in Velodrom. They emailed to notice the change of venue to Uber Arena which they also say that "you don't need to do anything". I had in mind that my seats were already considered. Mind you, I had booked tickets with seat with a view of the stage. I'm not a heavy concert goer so I'm not an expert on seats. But while booking last year, I had the chance to choose for my seats.
I was excited last night for the concert after years of listening to Olivia Dean. From discovering her in a video where she was wearing an cozy sweatshirt with a waterfall backdroo to hearing her live, I was living my fangirl dream. But lo and behold, I got an obstructed view. No prior notice. I had no chance to go through the stages of grief. I dived directly from Denial to Acceptance. I tried to enjoy the concert but I could not wholeheartedly do it.
As I put myself to bed, I saw myself crying and regretting what happened last night. It wasn't the thing I imagined.
I'm devastated. I thought it was magical, but turned out not. Don't get me wrong--She's amazing! She's breathtaking! I just had a bad experience.
I wanted to get refund from this! I'm really mad at Eventim! This was the one thing I was looking forward since last year.