Book of business 🚛
Anyone else’s book completely change this year? 😂😂😂😂
Had one customer that was giving me steady freight pretty consistently and now it’s almost crickets from them. At first I was stressing thinking the whole book was falling apart… but somehow ended up adding 4 new customers and getting pulled into freight I never even touched before. Now I’m quoting stuff like drayage and random niche moves I would’ve never looked at a few months ago.
Feels like this market is forcing everyone to adapt. One lane dies, another pops up out of nowhere. One customer disappears, another starts hitting you with opportunities you didn’t expect.
Low key feels like survival mode turned a lot of brokers into way more rounded ops ppl.. 😭 Anyone else going through that?