Fucked up a little then fucked up a lot today. Share your worst mistakes and I may share mine.
Look I gotta gauge how bad I did okay
Edit: okay let's just pull the trigger.
Slow day. Guest comes in for a glass of champagne to go. It's resort/ranch situation so no biggie. I've popped champagne before no biggie right? Nah. Wasn't paying attention and it ricocheted off the wall and near the guests feet. No one got hurt.
Well, a manager I literally just met today, who just got transferred here (yes this happened today) instantly starts berating me in front of the guest before I even had a chance to recover and it just went off the rails. Ended up putting my foot in my mouth because I was losing focus with him just being up in my grill. Accidentally put her champagne in a glass, couldn't find the vacuum cork so of course he lorded that over me. I know I do better work than that and tried to own the mistake but homie just wanted to drag it out. Rattled me.
I didn't even get a chance to apologize and acknowledge the guest. Just charged her room and got her signature while he kept interjecting. It really sucked and sucks more that that's this guys first impression.
Should see the first comment and stop caring that much about it