u/Foxfire11

I'm trying to get help with billing but can't seem to get a hold of anyone at Ting.
I've tried email and their "Live" chat but no response.
I just tried calling and was told their offices are closed.
Their web site says:

Mobile Customer Care is available Monday from 8am to 11pm (EST), 7 days a week.

It's 9:15 pm EST here