u/Foreign-Shoe-5589

I want to share my experience publicly because I honestly wish somebody had warned me before I used this plugin (WPSubscription) in production.

If you are searching for:

  • WPSubscription review
  • WPSubscription problems
  • WooCommerce subscription plugin PayPal pending
  • WooCommerce Stripe webhook issues
  • WPSubscription refund
  • WooCommerce recurring payments are not working
  • WooCommerce subscriptions alternative

Please read this carefully.

I have been dealing with critical issues with this plugin since March 2026 and the problems are STILL not fixed after more than 2 months.

The plugin is currently running on a real production business website and caused serious problems for my customers.

Main issues I experienced:

  1. PayPal payments are received successfully BUT WooCommerce orders stay in “Pending”. This means:
  • customer paid successfully
  • money arrived in PayPal
  • but subscription was NOT renewed
  • customer access expired
  • customer got angry because they already paid
  1. Stripe integration is unreliable I experienced:
  • payments not being captured correctly
  • Webhook events not arriving or not being processed
  • Subscription renewals are failing randomly
  • Orders and payment states getting out of sync
  1. Support is extremely slow. Typical response time:
  • 4–5 days per reply

Most replies are:
“We are working on it”

  1. Refund request denied After months of issues I requested a refund. Support claimed: “The issue is fixed.”

But it is NOT fixed.
The exact same PayPal pending-order issue happened again recently.

I now have:

  • PayPal payment confirmations
  • WooCommerce pending orders
  • failed renewals
  • webhook logs
  • customer complaints
  • full email history with support

This situation caused:

  • financial damage
  • customer trust issues
  • wasted time
  • business stress

So before I waste even more time:
Does anyone know a REAL stable alternative for:

  • WooCommerce subscriptions
  • recurring payments
  • PayPal + Stripe subscriptions
  • modern checkout
  • reliable webhook handling

I am looking for something production-ready and stable because this experience has honestly been a nightmare.

Any recommendations are appreciated.

reddit.com
u/Foreign-Shoe-5589 — 8 days ago