u/FizzWhiskerTheFirst

A couple of yrs ago, I purchased some Bitcoin off Venmo. I have decided to transfer it to Coinbase. I have followed the instructions exactly, my acct is verified and I have nothing pending and I have no c/c or bank account attached. The transfer will not complete but it gives me no information why. I have been on several conversations with chatbots and live agent, but they have no answers. I have supposedly been referred to an email which I should receive in 3 days but never comes. I want to get my Bitcoin and close my account. Customer support is non existent. Any suggestions to get the transfer processed would be appreciated.