I’ve been lurking here for a while, and I wanted to share my experience with handling missed calls in dental practice. Like many of you, I noticed that most practices were losing potential patients due to unanswered calls. most practices assumed just having a receptionist would solve the problem, but I quickly realized that wasn’t enough. most receptionist struggle to keep up with the inbound calls
After some trial and error, I implemented a few changes that made a noticeable difference:
- implemented an AI receptionist
- staff just handle in person meeting
- Set up a sales call filtering tool to filter out the sales/spam calls
Since making these adjustments, we’ve caught about 30% more booked jobs. The stress of constant interruptions has reduced, and we can now focus on patient care rather than fielding sales calls.
I know many dental offices get a barrage of sales pitches that waste time. It’s frustrating. How does your practice handle these distractions?