u/Fit_Educator_8422

We tried Gameball because the gamification side seemed different from the usual loyalty apps. The UI is nice and I can see why it catches attention at first.

Problem is the novelty wears off really fast. People interacted with the missions and rewards early on, but after a couple weeks engagement dropped hard. It started feeling more like a gimmick than something that was creating repeat customers.

Biggest headache was constantly having to come up with new campaigns to keep it alive. If you stop managing it closely, it just dies off. Way more maintenance than we expected for something that didn’t really improve retention.