Little is currently known for certain, but if you placed an order or made a payment through the site and have been left out of pocket, I’d suggest contacting your bank or card provider as soon as possible to ask about refund, dispute, or chargeback options.
Please keep records of anything connected to your order, including payment confirmations, emails, order details, screenshots, tracking information, adverts, affiliate posts, social media posts, and website pages.
Several red flags had already been raised by members of the community before this happened. A tech-savvy member of the community has also preserved a record of the site, including examples of adverts and affiliate promotions that were used to promote it. Some of those promotions may raise serious questions around regulatory compliance and patient-safety responsibility, particularly where prescription-only medicines were being advertised online.
If you have been left out of pocket, you may also wish to report the adverts or affiliate accounts that promoted the company to the relevant platform for review. This is not about harassment or dogpiling; it is about making platforms aware of accounts that promoted a high-risk prescription service which has now been taken down.
This is not legal advice, and I am not making definitive allegations against any individual. It is simply a warning to anyone who may have ordered from Owl Clinic: act quickly, preserve evidence, contact your bank or payment provider, and consider reporting any adverts or affiliate posts that encouraged people to use the site.