u/Final-Pop8556

I’ve been placing an order for my cap and gown to be delivered to my apartment. I’ve tried both paying for it myself and with the voucher and both times have been cancelled. I’ve already called the number and it went to voicemail and of course I emailed them too and I still don’t have any answers. This is really frustrating and I don’t know what to do at this point. I work a full time job and sometimes I work OT so I don’t have time to talk to someone. Is advice someone can give me at this point?