
Is it safe to pull out this melted filament
I've had prints fail a lot lately which I thought was tangled filament in the spool but after my last try I noticed there was a bunch of melted filament at the end of the extruder but as I went to clean it I noticed it was a lot worse. I've been trying to pull out the gunk in the mechanism but then the rubber bit popped off and now I'm worried I'm breaking it. Not sure what's going on but I don't want to break it. Is this safe to do or should I be doing something else?