u/Feeling-Standard4571

I’m completely stuck and I’ve tried everything I can think of.

Here is my situation:

I have an iPhone 15 that is currently working normally, but I am unable to:

•	Sign out of my Apple ID

•	Download or update apps

•	Restore or reset the phone using a PC

•	Turn off Find My iPhone

This all started after I tried to delete my Apple ID from the device, but I forgot to sign out first.

Now the problem is getting worse:

•	When I try to sign out of Apple ID on the iPhone, it does not allow me

•	When I try to reset the Apple ID password via iforgot.apple.com, it says the Apple ID is invalid or not supported

•	I also cannot log into iCloud.com

•	When I try to restore the iPhone using a Windows PC (Apple Devices/iTunes), it says I must turn off Find My iPhone first, which I cannot do because I have no access to the account

I contacted Apple Support, and they reviewed my case and told me that:

The device does NOT have Activation Lock enabled.

So the phone is not technically blocked, but I am still stuck in this situation where I cannot sign out, restore, or use the Apple ID at all.

At this point:

•	The phone is usable, but heavily restricted

•	The Apple ID seems inaccessible or invalid

•	I cannot reset or recover it through normal methods

I’m wondering:

•	Is this an Apple ID account issue rather than an iPhone issue?

•	Is there any way to fully remove the Apple ID from the device in this state?

•	Has anyone experienced “invalid Apple ID” in recovery tools before?

Any help or direction would be appreciated.

I’m completely stuck and I’ve tried everything I can think of.

Here is my situation:

I have an iPhone 15 that is currently working normally, but I am unable to:

•	Sign out of my Apple ID

•	Download or update apps

•	Restore or reset the phone using a PC

•	Turn off Find My iPhone

This all started after I tried to delete my Apple ID from the device, but I forgot to sign out first.

Now the problem is getting worse:

•	When I try to sign out of Apple ID on the iPhone, it does not allow me

•	When I try to reset the Apple ID password via iforgot.apple.com, it says the Apple ID is invalid or not supported

•	I also cannot log into iCloud.com

•	When I try to restore the iPhone using a Windows PC (Apple Devices/iTunes), it says I must turn off Find My iPhone first, which I cannot do because I have no access to the account

I contacted Apple Support, and they reviewed my case and told me that:

The device does NOT have Activation Lock enabled.

So the phone is not technically blocked, but I am still stuck in this situation where I cannot sign out, restore, or use the Apple ID at all.

At this point:

•	The phone is usable, but heavily restricted

•	The Apple ID seems inaccessible or invalid

•	I cannot reset or recover it through normal methods

I’m wondering:

•	Is this an Apple ID account issue rather than an iPhone issue?

•	Is there any way to fully remove the Apple ID from the device in this state?

•	Has anyone experienced “invalid Apple ID” in recovery tools before?

Any help or direction would be appreciated.

I’m completely stuck and I’ve tried everything I can think of.

Here is my situation:

I have an iPhone 15 that is currently working normally, but I am unable to:

•	Sign out of my Apple ID

•	Download or update apps

•	Restore or reset the phone using a PC

•	Turn off Find My iPhone

This all started after I tried to delete my Apple ID from the device, but I forgot to sign out first.

Now the problem is getting worse:

•	When I try to sign out of Apple ID on the iPhone, it does not allow me

•	When I try to reset the Apple ID password via iforgot.apple.com, it says the Apple ID is invalid or not supported

•	I also cannot log into iCloud.com

•	When I try to restore the iPhone using a Windows PC (Apple Devices/iTunes), it says I must turn off Find My iPhone first, which I cannot do because I have no access to the account

I contacted Apple Support, and they reviewed my case and told me that:

The device does NOT have Activation Lock enabled.

So the phone is not technically blocked, but I am still stuck in this situation where I cannot sign out, restore, or use the Apple ID at all.

At this point:

•	The phone is usable, but heavily restricted

•	The Apple ID seems inaccessible or invalid

•	I cannot reset or recover it through normal methods

I’m wondering:

•	Is this an Apple ID account issue rather than an iPhone issue?

•	Is there any way to fully remove the Apple ID from the device in this state?

•	Has anyone experienced “invalid Apple ID” in recovery tools before?

Any help or direction would be appreciated.m

M