u/Fearless_Invite_6944

After about a month of using Ebox, I started experiencing problems. The internet speed was initially good, but one day after 5 PM the connection dropped. It only came back after I filed two complaints and spent around two hours dealing with the issue. A Bell technician eventually came and fixed it, but since then my speed has dropped to 10 Mbps. They promise reliable, high-speed service, but that hasn’t been my experience. I’ll try once more to get this resolved—if it doesn’t improve, I’ll file a consumer complaint and be done with their service.