Plan Meeting
Had my first plan meeting yesterday with someone from the NDIS. What a disappointing experience that was. Straight out of the gate he said he knew little to nothing about my disability. Thats ok - can't be an expert on everything.
He then said he had reviewed my "very well prepared" self-designed plan but there was a lot of stuff on there that the NDIS just would not fund. Ok. Understand that. I just put anything and everything on there because, well, you know - it's my first plan meeting!
And heres the part that got me. He said he did not have any evidence to support the stuff I had requested!!! Somewhere over the course of the last 2 years, the NDIS has lost the hundreds of pages of reports, notes and emails that cover every aspect of the support I need, despite the fact that the NDIS themselves compiled "everything they had" and supplied it to the tribunal for my hearing. The exact same reports I used to prepare my first plan.
He put forward a plan that he could "Approve" himself, with no evidentiary support and absolutely no idea about my disorder. It almost felt like a used car salesman rushing to meet his end of month quota. Just close the deal Gill!!!! Has anyone else experienced this? Is this the norm? They just throw plans out at you without doing any of the required reading?
I can accept his plan as is and request a plan review after I see a neuro in a month, or I can gather all the reports together again and his team and himself can review them all to be presented to a "higher delegate" which will be scrutinised over like a forensic analysis and could take another 6+ weeks. I just feel robbed for the lack of another word.