Picked up some speedgoat 6s in January and took them for one run before putting them away for the winter. (shoes were left to dry before storing) Took them out to go for another run recently, and the pull tabs ripped clean off of them while putting the shoes on. (Put on the left shoe first, ripped clean off and which lead me to be very attentive to how hard I was pulling while putting on the right shoe and with very minimal tension pulled right off too.) This being only the second time I was wearing the shoes I found this quite alarming.
I submitted a warranty claim on Hoka's website and they're claiming that this wasn't a manufacturing defect so they're not covered - called them and asked them to reassess but they've since ghosted me. Was wondering what other people's thoughts were. Is this a common occurrence? Am I at fault here? First pair of Hoka trail runners and if this is the quality I can expect I don't think I'll be getting any more...