Has Domino’s in Pune become really unprofessional lately?
Has anyone else noticed how unprofessional Domino’s has become lately? Especially the Pimple Saudagar branch?
The last few times I’ve ordered from them, it’s been one issue after another:
- Orders getting delayed way beyond the expected delivery time
- Incorrect items being delivered
- Missing items with zero acknowledgement
- No proper refund process even after repeated follow-ups
What’s honestly more disappointing is the behavior of the staff and managers when you try to resolve the issue. No accountability, no basic customer handling skills, and at times outright disrespectful on calls. It genuinely feels like they just don’t care once the order is delivered incorrectly.
I understand mistakes can happen occasionally, but when it becomes a repeated pattern and there’s no effort to resolve it professionally, it gets extremely frustrating.
Just wanted to check — has anybody else faced similar issues with this branch or Domino’s in Pune in general lately?