u/Fair-Court-4893

This randomly came up yesterday just after I turned it on I've attempted the fixes using a usb stick in another computer but the thing is my other computer the utility add on won't work as in the when trying to download it onto the usb it either just sits there frozen or comes up with some error this might be cause the other laptop is janky as hell hence why I'm trying to use the Chromebook but now this has broken. Any idea how I could fix this thanks in advance