u/Fabulous_Buy_9717

I reserved an Airbnb with a cancellation policy that allows a full refund if you cancel within 48 hours of booking. I sent the reservation request on Saturday, and the host confirmed the booking (and my card was charged) the following day on Sunday.

Would the 48-hour window for a full-refund cancellation start from when I submitted the reservation request on Saturday, or from when the host officially confirmed the booking on Sunday?

Does anyone have experience submitting a City of Atlanta Damage Claim form: https://citycouncil.atlantaga.gov/how-do-i/submit-a-claim-for-damages-with-city-of-atlanta

Earlier this year, a city vehicle backed into my car and damaged/cracked the front part of my car. There were no injuries, and this was the only damage. I only have liability insurance on the vehicle, so I am handling the damage myself. I sent a claim form to the city to recoup the cost of the damage. The site states that a "claims Investigator will be assigned to follow up with you on the claim process, discuss the facts, and request any additional information." It's been over a month, and I haven't heard from anyone. Trying to figure out next steps.

Has anyone been through this process/submitted a claim form? How long did it take you to hear back?