Lost HSBC Credit Card While Travelling-Someone Tried Using It Today
I lost my HSBC credit card while travelling around 2 days back. The moment I realised it was missing, I immediately disabled/switched off all card services from the app for safety.
Today, I got an SMS saying a transaction was declined because of an incorrect PIN attempt. So clearly someone has found the card and tried using it.
Now I’m confused about the next steps. If I apply for a replacement card, will the old card get permanently deactivated automatically? Or is there anything else I should do immediately?
I also googled this and saw a few people saying I should file an FIR/police complaint for lost cards. Is that actually necessary in this situation or only if there are fraudulent transactions?
Would really appreciate guidance from anyone who has faced this before, especially with HSBC cards in India.