Vendors say AI cuts false positives by 90% but my BSA team is still drowning in alerts.
This week, a new vendor case study claiming 90%+ false positive reduction across transaction and customer screening.
I've seen 3 of these this month alone. meanwhile my team is closing 500 alerts a day with a 94% false positive rate. same number as before we bought the tool that was supposed to fix it.
The vendors aren't lying exactly. the gap between a controlled proof-of-concept and plugging something into a real TM system with 7 years of badly tuned legacy rules is just wider than what makes it into the press release.
The half-year number is never the one they publish.
If you're trying to figure out what AI actually does to alert volumes in production rather than in a demo, there's more honest conversation happening in ComplianceOps than in any vendor case study i've read.