Help: account partially dead (?)
Hello, I’m looking for some technical insight into a very specific issue.
I manage an established Tiktok account which averaged 500k to 1M views per video. Since the beginning of March, my account has been completely 'frozen' regarding new distribution.
Despite no violations, no use of AI or "controversial" topics, I have 0% to 0.1% FYP Traffic. My new uploads aren't even reaching the initial test group. They only get views from my own profile (people coming from my old virals)
Curiously, my old content (from late 2025/early 2026) is still performing well and gaining likes/followers daily, but new uploads are dead on arrival.
I’ve opened multiple tickets. Every time, I got a vague AI response saying it’s being 'escalated to the technical team,' only for the ticket to be closed 24 hours later with no resolution.
Since March, I've posted only three times to avoid 'wasting' my content, but the situation hasn't reset.
Is this a known bug with the Oracle server migration? Has anyone successfully managed to force a 're-indexing' of their account after a major glitch? I feel like my UID is stuck in a permanent processing loop and Support is useless.
Thanks for any input or advice!