u/Exotic_Waltz_497

As stated previously before in this thread. I got promoted to lead at my job as I work at an in-home euthanasia company. We are all remote and I like to do fun trivia to get everyone involved away from all the sadness (both care coordinators and doctors included!) and now I would like to do would you rather questions!

Anyone have any suggestions vet med edition??? First one I did was “Would you rather get anal glands on your scrubs or cat pee in your shoe?”

Hello everyone! So I recently got promoted as a lead at my job! I primarily work and deal with in-home euthanasia. My manager discussed that I will be the one handling escalating clients. Now, I have dealt with angry clients, but that’s when I just say, “we will get our manager,” now I am going to be the manager! Any tips on how to deal with them? Most of the time, clients are angry if they aren’t happy with the doctor that came out, if the crematorium messed up a paw print, if a care coordinator accidentally gave them misinformation, etc. Any tips would be appreciated!