u/Exotic-Hamster-3088

Has anyone else had a frustrating experience with Europamundo beyond just the tour itself?
Our guide, Sofia López, was excellent and did everything she could, but the actual Milan-to-Rome tour felt extremely rushed—too many destinations packed into too little time, constant hurry-up pacing, overcrowded stops, and little chance to meaningfully enjoy each place.
What changed my opinion even more was what happened afterward: for roughly six months I tried repeatedly to obtain clarification regarding post-tour concerns through Customer Service, Compliance / Ethics, and even formal correspondence to the CEO. My inquiries were repeatedly ignored.
At this point I’m curious whether others have experienced similar issues with Europamundo—either with rushed tour structure, poor post-tour