u/Exclat

Hi all, looking for bank alternatives to SCB that provide portfolio financing (JPY/CHF) at similar spreads.

I find that SCB service is really horrible and stupid. I changed a mobile phone today, migrated over and had been blocked off all banking services for 12 hours as "cooling period".

By blocked off, that includes logging into the app to view balances.

Rendering me totally helpless and not able to manage my stock + FX positions.

Customer service hotline is absolutely horrible and only gives template response that nothing can be done to unblock this 12 hour cutoff, asking me to visit a branch when I asked how can I manage my stock positions if not from the online platforms.

It's quite disappointing that a bank can block out their customer's access to all banking services for 12 hours with no workaround just because of a phone change (???).

Making the customer bear all responsibilities for financial gains/losses that result from this banking access cut off which is fully initiated by them.

Appreciate potential bank alternatives with similar leveraging instruments or would it be better to just park everything and leverage within IBKR.

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u/Exclat — 12 days ago