u/Exciting_Finance_214

Hello, I have a JBL XTREME 2 which isn’t working properly and was wondering if anyone was able to help me with the problem. Besides the speaker turning on just fine, the buttons such as volume, play/pause, etc also work without any problem. One of the problems I’m facing is that the speaker mostly doesn’t emit LEDs except when I press and hold specific button combinations. When I do this, such as holding volume up and play/pause for 5-6 seconds, the connect+ button lights up for around 2 to 3 seconds and directly turns off. This is from what I experienced, the only LED that turns on with these combinations, otherwise the LED won’t turn on. The power button LED and charge LEDs (the lights that tell me how much charge the speaker is holding) won’t turn on at all. The second problem is that there’s no sound coming from the speaker. If I play music from Spotify it tells me it’s connected with the box and actively playing music, but there’s no sound coming from the speaker at all. The wake up chime and other sounds are not playing either. Is anyone able to help me with this? I’ve already replaced the battery and confirmed the charger works.