I paid for the sub, but the system deducted my daily video limits due to its own internal server errors. No refund of limits, no output, just AI hallucinations about non-existent export buttons. It's 2026, and Google feels like dial-up.
Summary: Total failure of Gemini video generation (Veo)
The Issue:
During a paid session of Gemini Advanced, I attempted to use the video editing/generation tool (Veo). The system responded with an Internal Server Error, yet it still deducted my daily video generation credits.
Key Technical Failures:
Quota Mismatch: The system treats a "Failed Generation" as a "Successful Usage." There is no rollback mechanism to refund credits when the server fails on Google's end.
Lack of Transparency: The interface shows a "Limit Reached" status, but the account history shows only errors, not completed files.
UI/UX Dead End: In the iOS app, there is no way to report this specific credit glitch or request a manual reset. The system essentially "stole" the paid service for the day.
The "User Experience" (The Absurd Reality):
• AI Hallucinations: When asked how to fix this or export the chat log, the AI hallucinated non-existent "Export to Docs" buttons and menu items that aren't present in the iOS app.
• The "Workaround": To even save a record of this failure, I had to use a "Print to PDF" hack because the "premium" tool lacks a basic export feature for mobile users.
• Dial-up Logic: A multi-billion dollar corporation (Alphabet) is selling a "future-gen" tool that operates with the reliability of a 90s modem and the customer support of a brick wall.
Bottom Line: I paid for a premium tool. The tool broke itself. The tool then charged me for breaking itself. This is not a "beta bug"—it’s a systemic failure of a paid product.