u/EntertainmentOdd3275

Image 1 — $1700 Repair Bill From Asus -  2024 G16 4080
Image 2 — $1700 Repair Bill From Asus -  2024 G16 4080
▲ 99 r/zephyrusg16+3 crossposts

$1700 Repair Bill From Asus - 2024 G16 4080

I’m trying to decide whether repairing my current laptop makes sense or if I should just move on and buy the 2025 model instead.

I have a 2024 ASUS ROG Zephyrus G16 4080 that I bought in April 2024. Recently, the GPU basically died, and ASUS is now quoting me around $1700 USD for a full motherboard replacement. The repair would only come with a 3-month warranty.

The laptop still works perfectly fine on integrated graphics, but the dedicated GPU no longer works. I mainly use the laptop for 3D modeling, rendering, gaming, Adobe apps, etc., so I do need a dedicated GPU.

At this point, I’m struggling to justify spending that much on a 2024 laptop with such a short repair warranty.

Would you:

  • pay for the motherboard replacement
  • Or sell it for parts and just put the money toward a newer 2025 model? The 2026 prices seem ridiculous.

Also, if I decided to sell it for parts/as-is, how much do you think would be reasonable to ask for it, considering everything else works fine? Curious if anyone else with a Zephyrus G16 has experienced similar motherboard/GPU failures.

u/EntertainmentOdd3275 — 6 days ago
▲ 27 r/zephyrusg16+2 crossposts

Hi,

I’ve been using my laptop since April 2024 with no issues. I installed G-Helper as soon as I got it and everything worked perfectly up until this week.

A few days ago, I turned on my laptop and after getting to the desktop, I switched to the NVIDIA GPU like I normally do. The system restarted as usual, but after booting back up it suddenly asked me for a BitLocker recovery key, even though I never set that up myself. I was able to get the key by logging into my Microsoft account on my phone, but after entering it, Windows said there was a problem and that it couldn’t repair the system.

I took the laptop to my school’s IT department, but they couldn’t fix it. They suggested I boot into Safe Mode, back up my files, and then reset the laptop through the troubleshoot menu on the blue screen I was getting.

I decided to do a clean Windows 11 install, I had been using the computer in stock condition up until point, but I kept running into an issue where the screen would go completely black at the end of the installation process and wouldn’t respond, no matter how long I left it running.

Thinking it might be related to the NVIDIA GPU, I went into the BIOS and switched the display mode to dynamic so it would use the integrated graphics. With that change, I was finally able to complete the installation. After that, I downloaded all the drivers from the ASUS support page using my exact model number.

However, I’m still having problems with the GPU. When I install the NVIDIA app and update the drivers, it keeps saying there’s an update available, creating an endless loop. In Device Manager, the NVIDIA GPU sometimes shows Error Code 43, and other times it disappears and says the device is working normally.

If I switch back to using the dedicated GPU, the system boots up but goes to a black screen at the Windows login page and becomes unresponsive. Sometimes the Caps Lock light flashes, but not every time.

Right now, the laptop works fine if I stay on integrated graphics, but I need the dedicated GPU for my school work.

I tried running DDU in safe mode and installed both the intel and NVIDIA drivers again but the issue persists.

I’m not sure if this is a driver issue, a BIOS problem, or possibly hardware failure. If anyone has experienced something similar or has suggestions on what to try next, I’d really appreciate the help.

u/EntertainmentOdd3275 — 17 days ago

Hi,

I’ve been using my laptop since April 2024 with no issues. I installed G-Helper as soon as I got it and everything worked perfectly up until this week.

A few days ago, I turned on my laptop and after getting to the desktop, I switched to the NVIDIA GPU like I normally do. The system restarted as usual, but after booting back up it suddenly asked me for a BitLocker recovery key, even though I never set that up myself. I was able to get the key by logging into my Microsoft account on my phone, but after entering it, Windows said there was a problem and that it couldn’t repair the system.

I took the laptop to my school’s IT department, but they couldn’t fix it. They suggested I boot into Safe Mode, back up my files, and then reset the laptop through the troubleshoot menu on the blue screen I was getting.

I decided to do a clean Windows 11 install, I had been using the computer in stock condition up until point, but I kept running into an issue where the screen would go completely black at the end of the installation process and wouldn’t respond, no matter how long I left it running.

Thinking it might be related to the NVIDIA GPU, I went into the BIOS and switched the display mode to dynamic so it would use the integrated graphics. With that change, I was finally able to complete the installation. After that, I downloaded all the drivers from the ASUS support page using my exact model number.

However, I’m still having problems with the GPU. When I install the NVIDIA app and update the drivers, it keeps saying there’s an update available, creating an endless loop. In Device Manager, the NVIDIA GPU sometimes shows Error Code 43, and other times it disappears and says the device is working normally.

If I switch back to using the dedicated GPU, the system boots up but goes to a black screen at the Windows login page and becomes unresponsive. Sometimes the Caps Lock light flashes, but not every time.

Right now, the laptop works fine if I stay on integrated graphics, but I need the dedicated GPU for my school work.

I’m not sure if this is a driver issue, a BIOS problem, or possibly hardware failure. If anyone has experienced something similar or has suggestions on what to try next, I’d really appreciate the help.

reddit.com
u/EntertainmentOdd3275 — 20 days ago