TCGplayer is scamming people on sales tax exemption process
I purchase almost all my business’ inventory through a company called TCGplayer, a company owned by ebay. My business has a valid resale certificate / sales tax exemption since I resell the inventory I purchase from them. For 4 years they honored that resale certificate (in a way, they gave people store credit refunds for the sales tax they paid once monthly), then last July 2025 they appeared to stop accepting resale certificates and tax exemptions altogether.
I didn’t realize they did this, and they’ve collected over $25,000 this past year from me in sales taxes that I DO NOT OWE. I made 50k last year and this egregious sales tax exemption program decision has destroyed my business.
When I tried to rectify this with them they sent me to Florida Department of Revenue. Florida department of revenue said that I needed to get the tax from TCGplayer and not them, and if I wanted it from FDOR I had to get a form DR26A from TCGPlayer (vendor) and there’s a 0% chance they fill that out for me and give me rights to get the sales tax back.
If I pursue a one time lawsuit, they will likely ban me in retaliation and my business will be destroyed. Are they doing anything illegal in their sales tax exemption process and does anyone have any advice or have you seen any business just refuse to honor sales tax exemptions and apparently that’s legal?