u/Elegant_Two_848

Can anyone access large print size on the back of comfort colors unisex tees?

Contacted customer service a couple of days ago and they said there is a dropdown to select a larger print area once you select "back" on the menu. I haven't found anything like that. Mine says large front (beta) but the standard size on the back is the only option I see.

I'm on a mac and using Safari, they suggested a private browser window so I did that (nothing), then I tried Chrome, out of desperation downloaded the Printful app and it still isn't there.

I'm hoping this is user error and I'm just overlooking something super obvious. Anyone else?

reddit.com

u/Elegant_Two_848 — 6 days ago

▲ 3 r/printful

Did the mockups glitch or change? Comfort Colors is showing really high art placement.

Uploaded a random file just to show placement, but I don't remember Comfort Colors' placement being this high on the back. Right now it looks like it'll print to just above the natural waist.

Also, I read that some of the shirts allow for 15x19 but I can't figure out which products support this. Anyone know?

UPDATE: When you open the product, to add your art, it does not automatically open the "Large Front (Beta)". I have to click on "back" then return to "front" view to see beta pop up. I haven't figured out how to get "large back" on there. And it's still showing up as the smaller placement super high up against the back neckline, not quite reaching a natural waist.

u/Elegant_Two_848 — 16 days ago