u/Electrical_Pick_7145

Hi, I've had an apple account since 2011 but haven't used it since 2013 or so. I received some emails about the account having info changed and a charge in Turkish dollars for chatgpt using store credit (the charge was from apple, not openai). I contacted Apple about this, and they said due to the changes on the account, they can't do anything. I want to iterate there was no payment info or personal info that would be relevant as I was a broke teenager when I stopped using it. I froze my credit for all three agencies and want to be sure that nothing bought on the account will be charged to me; and what I can do to try to regain access or delete the account. Any advice or ways to solve this will be appreciated.