"Please Wait" 25H2 AVD Hosts
Issue Details:
I'm unable to re-produce the issue on my systems, however we've had a handful of users who report when their PC wakes up from sleep AND they reconnect to an existing AVD session they're faced with this Please Wait screen, such as below.
The only way to resolve is by either:
- An admin force logging them off via Entra Portal
- The session times out after x hours - we have inactive/disconnected session timeouts set to 3 hours.
Environment Details:
- Windows 11 25H2 Multi-Session AVD Host Pool, Premium SSD OS Disk
- FSLogix Latest Version, profiles stored on NetApp Premium Storage
- Hosts are Hybrid AD Joined (Clients are mostly Hybrid AD joined as well, but had this happen on non-AD joined client workstations as well)
- Not specific to 1 host; this happened on multiple hosts in the pool
- Users are connecting via Windows App
Things Tried (But does not fix):
- Rebooting user's system
- Logging off / back into Windows App
- Tried changing VM SKU from D-Series v4 to v5, and v6
- Event Viewer or FSLogix logs do not show any relevant or helpful information
- We also have a mix of users in a 23H2 pool; does not have this issue, same GPO's and Host Pool RDP settings
Current Work-Around:
- Going into Power Settings and changing Put the Computer to Sleep to: Never
Looking for some ideas