

Can someone shed light on this
(UK!) Can someone please explain why it’s taking 7 days for a parcel to be ‘transhipped’ ?… does it mean it’s still in customs (as no cleared customs update)or something else. As you can clearly see no updates passed 5th May. The tracking number provided does not exist for any major UK logistics services, the only way I can track it is with 17track or the pkge app. I’ve emailed the seller asking for updates from there side but they are taking forever to respond.
I paid with ApplePay if people ask to start a refund process (unsure how to or how difficult it would be)
2 different tracking services to show it’s stuck (not needed I know)
What are the best options from here? Do I ride it out and wait a few more weeks or do I politely demand for a refund and take my money elsewhere.