u/Electrical-Comb3680

So I bought the Jorts Owala from a reseller a couple months ago (I missed the drop and really wanted it) well anyways after a few weeks of having it, the push cap insert always pops out and I bought a replacement button and it works for a few weeks then pops out AGAIN. I reached out to support and they wouldn’t send me a new lid because I didn’t have a order # since I didn’t order it from them but it’s my favorite bottle and idk what to do