VA Application Finally Moving after >1yr
I’m served for 8 years, 3 of those on an SSBN. After hearing a coworker talk about the expanded eligibility for healthcare due to the PACT act, I applied online in April of last year, documenting all of my exposures. Got a denial letter several weeks later, and was confused. Several months later, several other coworkers attended a VA weekend enrollment event (all with similar service records) and all walked away with Priority Group 6 healthcare coverage. I spent the next 6 months trying to find the status of my application, only to be bounced around from person to person and getting no help.
I finally got help from a VSO last month and discovered that the Healthcare Eligibility Center took ELEVEN months from my application date to act on my application, finally requesting records from the VBA to establish my TERA Memo. 😲
I’m relieved to finally have some action on my application (TERA Memo is on its way back the HEC for review) but I’m baffled why there was such a delay on it and why no one could help move things along (despite being told they could see my application).