
I want to get an outside perspective from the community on a situation after grooming.
We took our dog to a groomer for de-shedding and a haircut. The groomer did a large and time-consuming job with the de-shedding.
However, the dog was returned with bleeding paws - there was blood even in the car, on my clothes and belongings.
The groomer cut 6 nails so short that she damaged the blood vessels.
When the groomer handed the dog back, she did not warn about the injuries. The dog was under a lot of stress, very nervous, and immediately ran to the car. I noticed that three paws were covered in blood only after I picked him up in the car.
I messaged the groomer and sent photos of the bleeding paws and nails. Her response: "It’s nothing serious. The nails just hadn’t been trimmed in a while, so the quicks grew long. I applied some special glue."
His nails were trimmed about six months ago, and nothing like this happened before. Now they are cut significantly shorter than usual, and on 6 nails you can see red blood vessels at the cut. I can add photos in the comments.
What do you think about this situation?