u/Edsheeranfan11

I recently received my jelly star and set it up including porting my old phone number in. I can send texts and make/receive calls perfectly fine but I am unable to receive any texts. I'm not super knowledgable about android phones as I have been an apple user my whole life so I may be doing something wrong but I can't figure out where to start to try and fix it. I have iMessage on my computer and old phone so I thought that might be the issue but I've tried deleting it from both and I still cannot receive texts to the jelly star. I've contacted their customer service team but was hoping to find some help here as well. Thanks!