u/Ecstatic_Promise_977

One of the main ideas of having an app to order your food before you arrive at a restaurant is to "skip the line." Place your order, get there, grab it, and you're out. It sounds perfect if you are kind of in a rush (need to go to work or whatever).

At my local spot, almost every time I order, drive thru or app, they always have me pull into one of the curbside spots. I don't typically go when it's busy, there's almost never a long line (1-2 cars ahead of me), and I don't have any big or special order. Usually just a burger and a drink/side of fries, or the full meal.

I work retail, so I understand how important patience can be, so I'm not upset or anything. It's just a bit annoying that it feels like half the purpose of the app is defeated