I work from my home as a dog groomer and this is my home salon. I stupidly found someone on fb to do the work (the previous hvac company acted like it was no big deal to hide the outside unit behind the fence). I had the impression he was taking the line set straight up into the attic and then over into the salon (I even showed him the attic). We had to switch dates because the unit was late being delivered and then he acted weird about what I was asking for. I should have just told him to leave the unit (I had paid a deposit) and I’d find someone else to install it. There’s no way this is how this is supposed to be attached to the outside of the house and hold up. It’s like zip tied together with no covers. It is not in my nature to ever voice a concern, normal me would pay for this and then save and pay for someone else to come fix it.
I reached back out and told him I think we had a communication error and that I thought it was to go up into the attic and over and look presentable. We even talked about me paying for more line set. He still wants me to pay the remaining $900 (because it works which to me is the bare minimum) and then pay him more to come fix it. What do I do? This has kept me up for two nights now.