u/Due-Garlic8198 — reddlx

Hi all,

I’m a bit confused about my situation and hoping someone here has had a similar experience.

I applied for a French Schengen visa through TLScontact Washington DC via postal application, and my passport is currently with them. I recently received an email saying I need to come in to provide biometrics at the nearest TLScontact center. I‘m currently in Santa Barbara, California.

However:

There is no option to book a biometrics appointment in my TLS account
I can’t create a new appointment, because it would generate a new France-Visas reference number (and LA center already hit the max number of applications)
The email just says to “present yourself at the nearest TLScontact center with xxx documents"

At the same time, their website says:

So I’m really confused 😅

I’m currently in Santa Barbara (not DC), so I’m also wondering:

Can I just walk in at the LA center with that email?
Or do I absolutely need an appointment somehow (and if so… how??)

Has anyone dealt with this kind of “postal application → asked to do biometrics later” situation?

Any advice would be really appreciated 🙏