u/Due-Fox3037

Why are we whiffing on all of our targets now? I imagine money is getting low

Was there some kind of update released recently that would cause mic detection to fail on connected bluetooth wireless devices? I have used the same Sony WF-1000XM5 earbuds for a couple years and they always work fine in Teams, now all of a sudden they show connected while on a call but nobody can hear me and I cannot hear them. I have tried every form of troubleshooting and IT has remoted in several times to try and fix. Audio in the earbuds works fine if watching a video or something outside of Teams, it seems to be a Teams specific failure and not related to our organization settings either. I also paired three other kinds of wireless earbuds, same issue.