Why Do We Put Up With This Service? (2 Questions)
"We believe that they would be pleased to know that USAA has remained true to their founding values of service, loyalty, honesty, and integrity."
This statement is just BS
No more brick and mortars, no more deposit ATMs, customer service is trash, they don't uphold to the standard of services they claim, and the interest is absolute trash. I don't know what else I should add to the list, but my entire experience has just been horrible for the amount of time I've been a member.
QUESTIONS:
If you were to leave, what bank would you go with?
What keeps you at USAA?