2020 Ford Fusion W/ coolant intrusion
I have a 2020 Ford Fusion with the 1.5L engine and about 80k miles. The check engine light came on, and I got a code for a cylinder 3 misfire. I took it to the dealership, and it turns out it’s coolant intrusion, the exact issue that’s been widely reported with these engines. Even the dealership said they were surprised to see it happen on a 2020.
Now they’re telling me I’m responsible for $11k–$13k for a new engine because the service bulletin only covers 2017–2019 models. I’m struggling to understand how that makes any sense. How is this considered acceptable? Not sure what I’m looking for out of this post, now I have to sit on the phone with customer service reps to advocate for myself. Meanwhile ford will likely never have to take responsibility and make this, right.
Anyone have similar experience? Or success stories?