Crashing after notability cloud sync
Can someone help me? I have contacted support with no reply back yet and I need to know what to do to either get out of the beta or else just get back into the app (without the notability sync turned on). I’ve tried safe mode and that doesn’t work. I am on the beta currently which I’ve been testing for several months now. About 2 weeks ago I received a notification inside the app which allowed me to sync to notability cloud and so I did. I was excited to finally get off of apple icloud. But when I went to research if anyone else was having crashing issues, I saw several others were. I also noticed on the company’s website that beta users should‘t be using their cloud service. Why did I get the option to do so then? Why would I get this option while on beta? And why wasn’t there a message that prevented me from doing it if I wasn’t supposed to? Anyway, this is when the problem with crashing began. I did see where the sync had gotten up to 54% before it crashed but I haven’t been able to get into the app since. It immediately crashes upon starting. I’ve tried safe mode, etc, rebooting, etc. I know the company is probably working on this and I trust that they care but I just would like to receive a message back from them or information on other things I can try in meantime because I work in this app several times a day and haven’t found anything to replace it.