Hi, I need your feedback on the death claim service of Sunlife Insurance. I'm M 24 years old. Recently my mom died because of critical illness in Abroad. We've submitted on March 17, 2026 like medical papers, death certificate, Transport papers from abroad to manila and manila to province. Sabi nung advisor na approve na daw yung death claim last April 27, 2026 and for evaluating pa ang critical illness, wait na lang daw ang result. Usually it takes 2-3 business days ang pagwawait to death claim. Ngayon, May 6, 2026 hindi pa rin nadating yung death claim, because sabi nila waiting pa daw ang pag approve ng manager bago irelease yung death claim.
Sadya po ba matagal ang service nila? And pahingi thoughts about this. Thank you
u/Doku_Kudo — 9 days ago