Hi all,
Looking for some advice on a situation with a longer Airbnb stay.
A family booked an apartment in Paris for about a month. Before booking, they clearly mentioned they would be traveling with young children, including a baby, and the host confirmed it was fine.
After booking, the host mentioned there is ongoing construction (hammering, drilling, etc.). It’s not constant, but definitely present — and this was not disclosed in the listing.
The place was chosen with the expectation of a quiet environment, especially because of the kids.
The cancellation policy is strict, so cancelling directly would mean losing the full amount.
Question:
Would this qualify for a refund through Airbnb support? Does undisclosed construction noise count as a “material difference” from the listing?
Curious if anyone has dealt with something similar.
Thanks!