Failed delivery and aliexiexpress cannot give me the tracking number for the local delivery company.
Contacted support and they kept promising to provide me with a valid tracking number then closing my dispute without giving me any information and telling me that I have to contact the courier company. Of course the courier company cannot help me without a tracking number. Eventually a senior agent admits that they cannot get the local courier tracking number after 4 previous conversations that promised me they would email me the tracking number.
Such an absolute shit show. They demand that you contact the local courier company but cannot give you the necessary information.