Is it normal to have 3 reports "Under Review" since May 1st?
Hi everyone,
I currently have 3 reports that have been stuck in the "Under Review" status since May 1st. It’s been about two weeks now without any update or change in status.
I’m starting to wonder if this is a normal timeframe for most programs or if I should reach out for an update? For those of you who have been in the game for a while:
What is the average time you usually wait for a triager to move from "Under Review" to a final decision?
At what point do you consider a report "stagnant" and decide to ping the team?
I’d love to hear about your experiences with response times lately. Thanks!