hii!! so i just started in beauty about a month and a half ago, and today’s shift was the first time where i experienced some issues with my TL.
for a little insight, i work 7am-3pm and i work alone in beauty and ulta. i’m expected to do reshop, zone, all of the beauty floor audits as well as the entire beauty/OTC backroom audits, and then push truck. i reshop and zone for the first hour, do the audits which take me another hour(ish), and then by then i take my first break. so it’s already 9:45ish when i begin my truck for the day. when i look at how much i have to do in a shift for truck, it says anywhere from 3-5 hours of stock time. PLUS i still have trainings i need to complete so i try to knock those out in the mornings too. i usually have about half my u-boat done by lunch (12:00-12:30ish) and leave my repacks last since i can usually knock those out quick. i backstock around 1:45/2:00ish and that typically takes me to the end of my shift.
today, my lead came over to me and asked if i was going to finish my u-boat, to which i said “yeah, i should be able to finish this all!” and she immediately shot back with “is it a yes or is it a no?” so, because i knew i’d be able to finish, i told her yes. i wasn’t expecting our first conversation of the day to go like that... but i wasn’t letting it bother me. then we had a product come in that wasn’t set up for sale at the store, but i was having issues with the markdown and report options. she acted like i was stupid until she finally took a look for herself and realized that i was actually struggling because the system was having issues. then she really started to bother me.
at the end of my shift i was pushing my u-boat to the back to take care of my trash and boxes and such, and she says to me “so we’re going to work on getting more than one of these done in a shift, right?” and i just giggled and nodded. that felt really passive aggressive, and i couldn’t even think of a way to respond because it shocked me so much.
i’m trying my best to ignore the first two comments, but the last one irked me a bit. i’m the only one in beauty for the opening shift and i find it really hard to finish more than one u-boat, especially where i’m still pretty new. i mostly work on skincare, but we get so much backstock that it takes about an hour of my shift just to do that. that, and our zones are always a mess so i try to zone as i go. the past three shifts i’ve worked, i’ve worked on the other u-boats from the back…. but i worry that i’m not doing enough.
am i really not on pace with where i should be? or is my lead expecting more out of me than i can give during my shift? or am i just irritated over nothing lol