
Basata, Led by Kaled Alhanafi, Raises $21M Series A to Automate Healthcare’s Back Office
Basata, the Phoenix-based AI platform automating healthcare administrative workflows, has raised a $21M Series A led by Basis Set Ventures, bringing its total funding to $24.5M. Cowboy Ventures and Sofeon also participated in the round.
Founded by Kaled Alhanafi, former Lyft and Cruise executive, alongside co-founders Chetan Patel and Vivin Paliath, Basata is tackling one of healthcare’s least visible but most painful bottlenecks: the manual work that happens after a referral is sent and before a patient is actually scheduled.
The company’s platform reads incoming referral documents, extracts clinical information, validates patient details, and uses AI voice agents to contact patients, schedule appointments, and handle routine administrative calls. Instead of replacing clinical judgment, Basata focuses on the operational layer drowning specialty practices in faxes, forms, calls, and intake backlogs.
Basata has processed referrals for roughly 500,000 patients to date, including about 100,000 in the last month. The new funding will help the company expand its specialty-specific workflows as demand grows across practices still buried under manual referral and scheduling volume.